Help Centre
Frequently Asked Questions
How long does delivery take?+
Orders are dispatched within 1–2 business days. UAE delivery typically arrives in 2–4 days; international 5–10 days.
What payment methods do you accept?+
Credit/debit card, Apple Pay, and Tabby (split into 4 interest-free payments).
How does Tabby work?+
Tabby lets you split your purchase into 4 interest-free payments. Choose Tabby at checkout and complete the quick approval.
What is your return policy?+
Unopened products can be returned within 14 days for a refund or exchange. See our Return & Refund Policy.
Are your perfumes authentic?+
Yes — every fragrance is 100% authentic, crafted in small batches with genuine ingredients.
What sizes are available?+
Most fragrances are offered in 75ml and 100ml Eau de Parfum.
How can I track my order?+
You will receive a confirmation email with tracking details once your order ships.